Mystery Shopping

Take the Mystery Out of the Customer Journey

 

Gain a hands-on and unbiased view of the entire purchasing experience.

retail execution

We provide insights to:

We provide insights to:


Drive Revenue By Increasing

Customer Satisfaction

Gain a complete view of the customer experience
with crowdsourced mystery shopping:

In-Person

Visiting the physical location to gather insights
 

Online

Engaging with ecommerce from landing page to checkout

Call-Based

Calling the business’s main number and evaluating the quality of service

Omnichannel

Using in-person, call-based, and online methods to uncover trends

Get in touch to learn more.

Observe, Evaluate, and Understand Buying Experiences

Human, Unbiased Insights Throughout the Path to Purchase

Understand what your customers experience during the buying process with in-store, in-the-moment insights.

product distribution tracker

Gather Data You Can Act On

Data acquired from mystery shoppers is first compiled and analyzed by our platform to ensure accuracy and allow you to develop a reliable strategy.

product distribution tracker

Uncover Inefficiencies In Your Business Model

A crowdsourced mystery shopping program helps organizations anticipate negative customer feedback and work to resolve problems preemptively.

product distribution tracker

Global Data in One Simple Platform

retail execution insights platform

Join our Contributor community

 

In 128 countries and 37 languages, Premise helps everyday people earn money by completing retail execution tasks right in the areas they live. Got a smartphone? You can join the community too.

product distribution tracker

Premise In The Field

Unilever utilizes Premise to map first-mile supply chain in remote areas of Indonesia

Global CPG brand uses Premise to monitor retail execution in Brazil
Major Plant-Based Meat Brand Leverages Premise to Define Global Expansion Strategy

Start scaling your
in-store insights today.